Terms of Reference for Amani Centre for Street Children Functional Review Consultancy – Amani Centre – March 2026

Rescuing Children. Restoring Hope. Transforming Lives.

TERMS OF REFERENCE FOR AMANI CENTRE FOR STREET CHILDREN FUNCTIONAL REVIEW

1. Background

The Amani Centre for Street Children is a nationally registered NGO with its headquarters in Moshi and it has branches in Arusha and Singida Regions. Amani is committed to reduce the number of children living and working on the streets in Tanzania by providing a safe place for homeless children to heal, grow, and learn and when possible, re uniting them with safe and healthy homes.

2. Purpose of the assignment (functional review)

In response to an evolving governance and operational landscape, AMANI recognizes the need to strengthen its institutional effectiveness, operational efficiency, and organizational readiness. To achieve this, AMANI seeks to undertake a comprehensive Functional Review and Job Evaluation to realign its structures, systems, and human capital with its Strategic Plan, governance obligations, and strategic aspirations.

The Functional Review will assess AMANI’s organizational design, institutional arrangements, departmental mandates, staffing levels, and operational processes to ensure they are coherent, efficient, and fit for purpose especially in the wake of the Strategic Plan (SP). The Job Evaluation component will ensure that roles within the revised structure are systematically analyzed, graded, and aligned with best practice remuneration frameworks.

AMANI intends to engage a qualified consultant to conduct this review and provide independent, evidence-based recommendations that will optimize organizational effectiveness and strengthen AMANI’s ability to deliver on its mandate.

3.Scope of work

To undertake a comprehensive Functional Review and Job Evaluation of the Amani Centre for Street Children, with the aim of establishing an optimal organizational structure that enhances efficiency, accountability, and alignment with AMANI’s mandate and governance expectations, and operationalization of the strategic plan.

3.1 Elements of the Plan to include but not limited to: –

1. Assess the alignment of AMANI’s current functions, roles, and structures with the requirements of the SP, governance framework, programmatic priorities, and operational realities.
2. Conduct a comprehensive functional analysis to identify gaps, overlaps, duplications, inefficiencies, and structural bottlenecks, and recommend a streamlined, fit-for-purpose organizational design.

• Undertake workload and staffing analysis to determine optimal staffing levels, distribution, and deployment across all units and functions.

1. Review and analyze key systems, processes, and workflows including governance, program delivery, finance, HR, ICT, administration, Monitoring & Evaluation and networking and fundraising to identify opportunities for efficiency, integration, and performance improvement.
2. Benchmark AMANI’s organizational structure, systems, and HR practices against comparable street children-focused organisations nationally.
3. Identify institutional strengths, gaps, risks, and opportunities that influence AMANI’s operational effectiveness and long-term sustainability.

• Conduct a comprehensive Job Evaluation of all positions within the proposed organizational structure, including role analysis, grading, and alignment with a competitive and equitable remuneration framework.
• Develop a practical, phased implementation plan outlining recommended structural adjustments, system improvements, HR reforms, job evaluation outcomes, and governance enhancements.

3.2 Specific tasks

The consultant will undertake a comprehensive Functional Review and Job Evaluation covering the following areas:

1.      Document Review

Analyze AMANI’s policies, strategic documents, operational manuals, organizational charts, job descriptions, program reports, and governance instruments.

1.         Stakeholder Consultations

Conduct interviews, focus groups, and consultations with the Board, Executive Management, staff, partners, donors, and other relevant stakeholders.

iii.        Process Mapping and Systems Analysis

Map and assess core operational processes including programme delivery, finance, HR, procurement, partnership and networking, monitoring and evaluation, ICT, Fundraising and communication, and governance workflows.

1.         Staffing and Workload Assessment

Review staffing levels, distribution, workloads, and deployment relative to organizational needs and programmatic demands especially in line with the SP.

1.          Benchmarking

Provide comparative analysis with similar street children connected organizations to identify best practices and performance standards.

1.        Organizational Design Review

Assess the coherence and effectiveness of AMANI’s structure, reporting lines, mandates, and functional relationships.

vii.        Job Evaluation

• Conduct a systematic job evaluation exercise covering all positions in the proposed structure.
• Recommend an appropriate grading system.
• Evaluate and grade all jobs using a recognized job evaluation methodology.
• Produce a graded organizational structure aligned with internal equity and market competitiveness.
• Recommend remuneration adjustments where necessary.

3.3        Implementation Roadmap Development

Develop a clear, actionable roadmap for implementing recommended changes, including sequencing, resource needs, job evaluation outcomes, and risk mitigation.

4. DELIVERABLE OUTPUTS

4.1        Inception Phase and Inception Report

Detailed understanding of the assignment, methodology, tools, work plan, and timelines.

4.2       Data Collection and Functional Review Execution

Completion of document analysis, interviews, process mapping, benchmarking, systems assessment, and job evaluation data gathering.

4.3       Draft Functional Review and Job Evaluation Report

Including:

• Revised organizational structure.
• Rationale and justification for proposed changes.
• HR restructuring proposals.
• System and process improvement recommendations.
• Comprehensive Job Evaluation Report, including grading outcomes and remuneration recommendations.

4.4        Presentation to Leadership and Board

Summary of key findings, strategic recommendations, job evaluation results, and proposed organizational reforms.

4.5       Final Functional Review and Job Evaluation Report

Incorporating feedback and presenting detailed recommendations, job evaluation outcomes, and a phased implementation plan.

4.6       Support to External Engagements

Technical support to AMANI in engagements with relevant authorities (e.g., Ministry of Labour or regulatory bodies) regarding recommended organizational change

5 Commitment to Quality Work

The assignment shall use an evidence-based approach and ensure the highest standards of work and timely deliverables at every stage of this assignment. The consultant shall ensure clarity of objectives and process during the consultations, counter check all facts and figures cited, ensure that the content and format of the draft functional review meet the high standard for such documents and ensure proper editing and clarity. The consultant shall, at the onset of the planning process, identify all stakeholders having a direct and indirect interest in the functional review. All stakeholders must be able to make inputs into the functional review to promote ownership of the plan.

6 Approach and Methodology

The consultant shall obtain information, review relevant literature and stakeholder interviews and consultations. The consultant is permitted to form a team for the delivery of the objectives of the consultancy. The consultant is at liberty to propose methodology that would adequately result in the expected deliverables outlined in these ToRs. A participatory approach together with critical reflection by the Board, Management, Members of staff and key stakeholders will make the process meaningful.

7 Qualifications/Competencies/ Experience

The organization is seeking for the services of a professional or a consultancy firm to facilitate the organization’s Functional Review. The firm/individual must possess the following:

1. Relevant work experience in organizational functional review and development
2. Lead person with a minimum of a Master’s degree in a relevant field such as Business Administration, Public Administration, Organizational Development or related fields. They should have a minimum of 5 – 10 years’ experience working in organizational assessments, business process mapping, strategic planning.

• Excellent and proven analytical skills, report writing and stakeholder engagement.

1. Excellent organizational and communication skills, ability to prioritize and work with minimum supervision
2. Proven track record with NGO, public sector, government or international organization restructuring.
3. Proficiency in business process mapping, ‘as – is’ and ‘to – be’ modelling and developing operational manuals.

8 Duration

The consultancy shall be for a period no longer than two months from April 2026. Details shall be contained in a contract that shall be negotiated and agreed between the two parties.

9 Application

Interested parties should submit a concise proposal for how the work will be carried out. Interested applicants are encouraged to submit their bids alongside detailed proposals, indicating their work schedule from the commencement to the end of the consultancy. Included should be: Understanding of the assignment (maximum 2 pages); Technical approach and suggested timeline (maximum 8 pages); Case studies of previous experience of strategic development planning and key personnel (maximum 2 pages); Budget for work to be undertaken (submitted in a single Excel worksheet and broken down into personnel, fees, travel and other)

10 Criteria for Evaluation

Proposals to conduct the final evaluation will be evaluated on the following criteria:

• 40% Technical approach, methodology
• 20% Understanding of assignment
• 20% Experience and Proposed personnel
• 20% Cost competitiveness and value for money

11 Application details

Proposals should be submitted to the email [email protected] with the subject line “AMANI Functional Review Consultancy” before or by 31^st March 2026. The organisation values and appreciates all applications but only short-listed applicants will be contacted.

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